Contact and Error Reporting

This page allows users to contact Thinking Frog SL and report errors, incidents, claims, problematic content, possible rights violations, privacy-related requests or any other matter related to the website.

Because this website may publish content generated, in whole or in part, using artificial intelligence and without systematic prior human review, we appreciate users reporting any errors, inaccuracies, outdated content or possible impact on third-party rights.

1. Website owner

The owner of this website is:

• Company name: Thinking Frog SL
• Tax ID: B09771403
• Registered address: Carrer Vicent Cabrera 1-3, tercero B, 03100 Xixona, Alicante, Spain
• Contact email: hi@cognitia-x.com

2. Main contact channel

For any general inquiry, legal communication, privacy request, error report, intellectual property claim or editorial incident, you may contact us at the following email address:

Email: hi@cognitia-x.com

You may also use the forms enabled on the website, if available.

3. What you can report

You may report incidents related, among others, to the following matters:

• Factual errors.
• Outdated information.
• Identity confusion involving people, companies or entities.
• Potentially incorrect AI-generated content.
• Offensive, discriminatory, defamatory or misleading content.
• Improper use of personal data.
• Requests for rectification or deletion of personal data.
• Possible intellectual or industrial property violations.
• AI-generated images that may be misleading.
• Problematic or potentially misleading advertising.
• Broken, unsafe or inappropriate external links.
• Technical or accessibility problems.

4. Recommended information for reporting an incident

In order for us to properly review your communication, we recommend including:

• Exact URL of the affected content.
• Title of the page or article, if known.
• Type of incident.
• Clear and detailed description of the issue.
• Sources, documents or evidence that allow the information to be verified.
• Contact details if you wish to receive a response.
• Identification of the person, company or right affected, where applicable.

5. Suggested reporting form

Name or entity

Contact email

URL of the affected content

Type of incident Select an option Factual error Outdated content Incorrect or problematic AI-generated content Personal data or privacy Intellectual or industrial property Defamation, reputation or personal rights Advertising or affiliate links Image, illustration or visual content Technical or accessibility issue Other

Description of the incident

I confirm that I have read the Privacy Policy and agree that Thinking Frog SL may process the data provided to manage this communication.

Submit report

6. Processing of personal data

Personal data provided by email or through the form will be processed by Thinking Frog SL for the purpose of managing the inquiry, incident, claim, rights request or communication submitted.

The legal basis may be the user’s consent, the legitimate interest in managing communications and incidents, compliance with legal obligations or the defense of legal claims, depending on each case.

Users should avoid sending special category, confidential, third-party or unnecessary data unless strictly essential to manage the request. Personal data processing is fully regulated in the website’s Privacy Policy.

7. Review of communications

Thinking Frog SL will seek to review received communications within a reasonable timeframe. Receipt of a report does not imply automatic acceptance of the claim, an immediate obligation to modify the content or acknowledgment of liability.

Depending on the case, Thinking Frog SL may respond to the user, request additional information, correct the content, update it, remove it, restrict its visibility, de-index it or take no action if it considers that there are insufficient grounds.

8. Abusive, false or malicious reports

Users agree to use this channel lawfully, truthfully and proportionately. It is prohibited to send false, malicious, automated, massive or fraudulent communications, impersonate others or act with the purpose of unjustifiably harming third parties or the website.

Thinking Frog SL may archive, block or decline to process communications that are manifestly unfounded, abusive, repetitive, incomplete or lacking sufficient information.

9. Data protection requests

To exercise rights of access, rectification, erasure, objection, restriction, portability or withdrawal of consent, users may write to hi@cognitia-x.com clearly indicating the right they wish to exercise.

Thinking Frog SL may request additional information to verify the requester’s identity where necessary.

10. Intellectual property requests

If you believe that content infringes copyright, trademark, image rights, design rights, database rights or other intellectual or industrial property rights, you may contact hi@cognitia-x.com indicating the affected URL, the protected work or right, the ownership or representation claimed and a clear explanation of the alleged infringement.

11. Limitation of liability

The existence of this contact and reporting channel does not mean that Thinking Frog SL reviews all published content in advance, guarantees the absence of errors or assumes automatic responsibility for any content reported by users.

To the fullest extent permitted by law, Thinking Frog SL shall not be liable for communications not received due to technical failures, incorrect data provided by the user, incomplete reports, reasonable review delays or inability to verify an incident due to insufficient information.

Nothing on this page is intended to limit non-waivable user rights, restrict data protection rights or exclude liabilities that cannot legally be excluded.

12. Last updated

Last updated: 08/06/2026