Corrections Policy
This Corrections Policy explains how users may report errors, inaccuracies, outdated content, possible rights violations or incidents related to content published on this website, as well as the general criteria that Thinking Frog SL may apply to review, correct, update, restrict, de-index or remove content.
This policy is especially relevant because the website may publish content generated, in whole or in part, using artificial intelligence, with or without prior human review. The existence of this policy does not mean that all content is systematically reviewed before or after publication.
1. Website owner
The owner of this website is:
- Company name: Thinking Frog SL
- Tax ID: B09771403
- Registered address: Carrer Vicent Cabrera 1-3, tercero B, 03100 Xixona, Alicante, Spain
- Contact email: hi@cognitia-x.com
2. Purpose of this policy
The purpose of this Corrections Policy is to provide a reasonable channel for users, rights holders, affected persons, companies, institutions or interested third parties to report possible errors or issues detected in published content.
Thinking Frog SL may review received communications and, where it considers it appropriate or legally necessary, take measures to correct, update, contextualize, rectify, restrict access to, de-index, remove or archive the affected content.
3. Content subject to correction
Articles, headlines, meta descriptions, images, tags, summaries, translations, AI-generated content, external links, references, data, statements, automated opinions or any other element published on the website may be subject to review.
Review may be carried out especially where there is a reasonable indication of factual error, outdated information, incorrect attribution, identity confusion, violation of third-party rights, possible defamation, intellectual property infringement, misleading content, improper personal data, problematic images or regulatory non-compliance.
4. How to report an error or problematic content
To report an error or problematic content, users may send a communication to hi@cognitia-x.com or use the specific form enabled on the website, if available.
To facilitate review, users are encouraged to include the following information:
- Exact URL of the affected content.
- Title of the article or page, if known.
- Clear description of the error or incident.
- Type of incident: factual error, outdated content, defamation, personal data, intellectual property, AI-generated image, advertising, other.
- Source or documentation that allows the incident to be verified.
- Name and contact details of the requester, where necessary to manage the request.
- Relationship of the requester to the content, whether acting on their own behalf, on behalf of a company or as a rights holder.
5. Incomplete or abusive communications
Thinking Frog SL may decline to process, archive or request additional information regarding incomplete, generic, manifestly unfounded, repetitive, abusive, automated, fraudulent or insufficiently detailed communications that do not allow the affected content to be identified or the incident to be assessed.
Massive, malicious, false or abusive reporting may result in reasonable technical, legal or blocking measures to protect the proper functioning of the website and the rights of third parties.
6. Review timeframes
Thinking Frog SL will seek to review received communications within a reasonable timeframe, taking into account the complexity of the incident, the seriousness of the potential harm, the availability of information, the need for verification and existing operational workload.
Receipt of a communication does not mean that Thinking Frog SL is required to resolve it within a specific timeframe, unless a specific legal obligation applies. Nor does it imply automatic acceptance of the claim or an immediate obligation to modify or remove the content.
7. Review criteria
When assessing an incident, Thinking Frog SL may consider, among other factors, the apparent truth or falsity of the information, timeliness of the data, public relevance of the content, existence of verifiable sources, impact on personal rights, possible intellectual property infringement, informational interest, proportionality of the requested measure and applicable law.
For content generated by artificial intelligence, the review may also consider the existence of automation errors, bias, hallucinations, incorrect translations, imprecise attributions, lack of context or generation of insufficiently verified statements.
8. Possible measures
After reviewing an incident, Thinking Frog SL may take one or more of the following measures:
- Take no action, if it considers there is insufficient reason.
- Correct data, names, dates, figures, links or specific statements.
- Add context, warnings, clarifications or editorial notes.
- Update outdated content.
- Modify headlines, meta descriptions, tags or images.
- Include notices of AI-generated content.
- Restrict the visibility of the content.
- De-index the content from search engines, where appropriate.
- Remove all or part of the content.
- Temporarily block access to the content while it is reviewed.
9. Visible corrections and change records
Thinking Frog SL may, where it considers it appropriate, indicate that content has been corrected, updated or modified through a visible note, an update date or a clarification within the article itself.
However, Thinking Frog SL does not assume a general obligation to publish a detailed change history, keep previous versions, individually notify each modification or publicly explain all editorial decisions made, unless required by applicable law.
10. Removal of content
Content may be removed when Thinking Frog SL considers that there are sufficient indications of serious error, legal risk, harm to third parties, rights violation, lack of current interest, editorial inadequacy, justified claim or any other circumstance that advises deletion or restriction.
Removal, correction, update or modification of content does not imply acknowledgment of liability, infringement, negligence, unlawfulness, fault or full acceptance of the claimant’s allegations.
11. Intellectual property claims
If an individual or legal entity believes that published content infringes intellectual or industrial property rights, they may report it to hi@cognitia-x.com by providing the affected URL, identification of the protected work, proof of ownership or representation and a description of the alleged infringement.
Thinking Frog SL may review the content and, where appropriate, modify it, remove it, replace it, block it or request additional information from the claimant.
12. Personal data and third-party rights
If content includes personal data that are incorrect, excessive, outdated, irrelevant or potentially harmful, the affected person may contact Thinking Frog SL at hi@cognitia-x.com to request review.
Requests related to data protection rights will be handled in accordance with the Privacy Policy and applicable personal data protection law.
13. Limitation of liability
To the fullest extent permitted by applicable law, Thinking Frog SL shall not be liable for the temporary existence of errors, inaccuracies, omissions, outdated content or AI-generated content before its detection, communication, review or eventual correction.
Users acknowledge that an automated or semi-automated publishing system may generate errors and that the existence of a reporting mechanism does not amount to prior supervision, exhaustive verification or an absolute guarantee of accuracy.
Nothing in this policy is intended to exclude liabilities that cannot legally be excluded or to limit non-waivable rights of consumers, users, data subjects or rights holders.
14. Changes to this policy
Thinking Frog SL may modify this Corrections Policy at any time to adapt it to legal, technical, editorial or operational changes, or changes resulting from the evolution of the artificial intelligence systems used.
Last updated: 08/06/2026