Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit this website, contact us, use our forms, configure your cookie preferences or interact with the content and services available on the website.

This policy applies to the Cognitiax website and to the digital services connected to it, without prejudice to any other specific legal texts that may apply, such as the Legal Notice, Cookie Policy, Editorial Policy or Artificial Intelligence Transparency Policy.

1. Data controller

The data controller responsible for the personal data collected through this website is:

• Company name: Thinking Frog SL
• Tax ID: B09771403
• Registered address: Carrer Vicent Cabrera 1-3, tercero B, 03100 Xixona, Alicante, Spain
• Contact email: hi@cognitia-x.com

Hereinafter, the data controller may be referred to as “Thinking Frog SL,” “we,” “us,” “the company” or “the controller.”

2. Personal data we may process

Depending on how you interact with the website, we may process different categories of personal data. We do not always collect all of these data; we only process the data that are necessary for each specific purpose.

• Identification data: first name, last name or alias, if you voluntarily provide them.
• Contact data: email address, phone number or other contact details you provide when contacting us.
• Browsing data: IP address, online identifiers, device type, browser, operating system, pages visited, date and time of access, time spent on the website and similar technical data.
• Cookie-related data: consent preferences, usage metrics, advertising or analytics identifiers, where applicable and always in accordance with the Cookie Policy.
• Communication data: information included in messages, contact forms, error reports, legal requests or communications sent to the company.
• Editorial incident data: reported URL, reason for the report, description of the issue, contact details and any information you choose to include in the form or message.
• Subscription data: email address, communication preferences and consent status, if newsletters, alerts or periodic communications are enabled in the future.

Please do not send special categories of personal data through the website forms unless strictly necessary for the request you wish to make. This includes data concerning health, political opinions, religion, trade union membership, sexual orientation, biometric data, genetic data or information relating to criminal offenses.

3. Purposes of processing

We may process your personal data for the following purposes:

• Managing inquiries and communications: responding to messages sent by email, contact forms or other enabled channels.
• Managing reports of errors or problematic content: reviewing incidents related to inaccurate, outdated, offensive, potentially unlawful content or content that may infringe third-party rights.
• Managing legal or privacy requests: handling requests to exercise rights, claims, intellectual property notices, privacy or data protection communications.
• Administering and protecting the website: maintaining security, preventing abuse, attacks, spam, unauthorized access or fraudulent use.
• Measuring and analyzing website use: obtaining statistics on traffic, audience, performance, visited content and aggregated browsing behavior, where applicable.
• Managing cookies and consent preferences: remembering your preferences regarding cookies, privacy and similar technologies.
• Displaying advertising: showing first-party or third-party ads, measuring their performance and, where valid consent exists, personalizing advertising.
• Sending electronic communications: sending newsletters, alerts, updates or similar communications, only where there is a valid legal basis.
• Improving content and services: analyzing errors, performance, editorial trends and the general operation of the website.
• Complying with legal obligations: retaining information where necessary to comply with applicable laws or respond to competent authorities.

4. Use of artificial intelligence and personal data

This website may use generative artificial intelligence systems to create, transform, summarize, translate, classify, title, structure or enrich content. In principle, these systems are used for editorial and operational purposes related to content generation and management.

Whenever possible, we avoid entering users’ personal data into artificial intelligence tools, unless it is necessary to manage a specific request, review an incident, respond to a communication or comply with a legal obligation. In such cases, we will seek to limit the information submitted to what is strictly necessary.

If external artificial intelligence providers are used, they may act as technology providers or data processors, as applicable. If such providers are located outside the European Economic Area or process data from third countries, the safeguards provided by data protection law will be applied where necessary.

5. Legal basis for processing

We process your personal data only where there is a valid legal basis under the General Data Protection Regulation and applicable Spanish data protection law.

• Consent: for the use of non-essential cookies, commercial communications, newsletters or processing activities that require prior authorization.
• Legitimate interest: to maintain website security, prevent abuse, respond to non-commercial communications, improve website operation or manage editorial incidents, provided that your rights and freedoms do not override such interest.
• Pre-contractual or contractual measures: when you contact us to request information about services, collaborations or professional relationships.
• Compliance with legal obligations: when we must retain or disclose information due to legal requirements, requests from authorities or the defense of rights.
• Defense of legal claims: when processing is necessary to establish, exercise or defend legal claims.

6. Data retention

We will retain your personal data for as long as necessary to fulfill the purpose for which they were collected and, thereafter, for the periods required to address potential legal liabilities.

• Inquiries and communications: for the time necessary to respond to and manage the request, and afterwards for a reasonable period to evidence the handling of the request.
• Data protection rights requests: for the time necessary to process the request and keep evidence of legal compliance.
• Cookie data: according to the periods indicated in the Cookie Policy and in the consent settings panel.
• Analytics data: for the periods configured in the tools used, preferably in aggregated or anonymized form whenever possible.
• Security-related data: for the time necessary to prevent, detect or investigate technical incidents, abuse or unauthorized access.
• Commercial communications: until you withdraw your consent or unsubscribe, without prejudice to the minimum retention necessary to evidence such consent or unsubscribe request.

When the data are no longer necessary, they will be deleted, anonymized or blocked in accordance with applicable law.

7. Recipients and service providers

To provide and maintain the website, we may use external providers that process personal data on behalf of Thinking Frog SL or that act as independent controllers, depending on the case.

These providers may include:

• Hosting and server providers.
• Domain, DNS, CDN, security and anti-attack protection providers.
• Web analytics and audience measurement tools.
• Advertising, monetization and affiliate platforms.
• Email, form and contact system providers.
• Generative artificial intelligence tool providers.
• Technical maintenance, web development and IT support services.
• Legal, tax, accounting or administrative advisors, where necessary.
• Public authorities, courts, tribunals or competent bodies where there is a legal obligation.

Where a provider acts as a data processor, we will seek to enter into the corresponding data processing agreement in accordance with the GDPR.

8. International data transfers

Some technology, advertising, analytics or artificial intelligence providers may be located outside the European Economic Area or may process data from countries that do not offer a level of protection equivalent to that of the European Union.

Where international data transfers occur, Thinking Frog SL will seek to apply the safeguards provided by applicable law, such as European Commission adequacy decisions, standard contractual clauses, supplementary measures or other legally recognized mechanisms.

In particular, if services from technology companies based in, or with infrastructure in, the United States or other third countries are used, processing will be subject to the conditions and safeguards offered by those providers and to the specific configuration adopted on the website.

9. Cookies and similar technologies

This website may use first-party and third-party cookies and similar technologies. Some are necessary for the website to function, while others may be used for analytics, personalization, advertising, measurement or external services.

Non-essential cookies will only be used where there is a valid legal basis, usually your consent. You may accept, reject or configure cookies through the consent management system enabled on the website.

For more information, please see this website’s Cookie Policy.

10. Advertising and monetization

The website may display first-party or third-party advertising, use advertising networks, affiliate programs or monetization platforms. These services may process browsing data, online identifiers, preferences, interactions with ads and other technical information.

Where advertising involves the use of non-essential cookies, identifiers or similar technologies, user consent will be requested where required by applicable law.

Advertising providers may act as independent controllers for certain data. We recommend reviewing their privacy policies to understand how they process information.

11. User rights

You may exercise the rights recognized by data protection law at any time. In particular, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request erasure of your data where applicable.
• Object to certain processing activities.
• Request restriction of processing.
• Request data portability, where applicable.
• Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Not be subject to automated decisions producing legal or similarly significant effects, where this right applies.

To exercise your rights, you may send a request to hi@cognitia-x.com indicating the right you wish to exercise and providing the information necessary to verify your identity, where required.

You also have the right to lodge a complaint with the Spanish Data Protection Agency if you believe that the processing of your personal data does not comply with applicable law.

12. Data security

Thinking Frog SL will apply reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, disclosure or destruction.

However, no internet-connected system can guarantee absolute security. Therefore, users should act prudently and avoid sending sensitive or unnecessary information through unsecured channels.

13. Children’s data

This website is not specifically directed at children. We do not knowingly collect personal data from minors without the appropriate authorization from their legal representatives.

If a parent, guardian or legal representative believes that a minor has provided personal data through the website, they may contact us at hi@cognitia-x.com to request review or deletion, where applicable.

14. Third-party links

The website may contain links to third-party websites, services, platforms or content. Thinking Frog SL does not control and is not responsible for the privacy practices of such third parties.

We recommend reviewing the privacy policies of external websites before providing them with personal data or using their services.

15. Changes to this Privacy Policy

Thinking Frog SL may modify this Privacy Policy to adapt it to legal, technical, editorial, operational or commercial changes.

Where changes are relevant, we will seek to inform users through visible notices on the website or by other appropriate means, where necessary.

Last updated: 08/06/2026